Consumer Portal Features available for Registered Users
Consumer Dashboard
(i) Consumer can make his/her electricity bill payment. Which is based on the k number selected.
(ii) Consumer can view and download his/her bill in PDF format on selected valid desired month.
(iii) Consumer can view his/her latest online payments history.
(iv) Consumer dashboard is where one can see the electricity consumption pattern followed for a particular period of time.
(ii) Consumer can view and download his/her bill in PDF format on selected valid desired month.
(iii) Consumer can view his/her latest online payments history.
(iv) Consumer dashboard is where one can see the electricity consumption pattern followed for a particular period of time.
My Accounts
(i) Consumer can manage his/her account(single/multiple).
(ii) This screen contains a brief summary of all the accounts such as account name, address, balance, due date and account status.
(ii) This screen contains a brief summary of all the accounts such as account name, address, balance, due date and account status.
Bill Payment Online
(i) Consumer can go through the Bill History in his/her account respectively based on his/her K Number.
(ii) This Screen gives a brief summary of bill details such as Bill Month,Net Board,Net ED,Net WCC,Net UC,Due Amount,Amt After DueDate,Bill Issue Date,DueDate Cash.
(ii) This Screen gives a brief summary of bill details such as Bill Month,Net Board,Net ED,Net WCC,Net UC,Due Amount,Amt After DueDate,Bill Issue Date,DueDate Cash.
Connection Details
(i) Consumer can go through the Connection Details in his/her account respectively based on his/her Account Number.
(ii) This Screen gives a brief summary of bill details such as Name,Address,VillCode,ConsumerStatus,TariffCode,ConnectionLoad,MeteringVoltage,SDCode,Mobile No.,PinCode,ConnectionDate,SanctionLoad,SupplyVoltage,KNO,AccountNumber.
(ii) This Screen gives a brief summary of bill details such as Name,Address,VillCode,ConsumerStatus,TariffCode,ConnectionLoad,MeteringVoltage,SDCode,Mobile No.,PinCode,ConnectionDate,SanctionLoad,SupplyVoltage,KNO,AccountNumber.
Bill History
(i) Consumer can go through the Bill History of Previous Months in his/her account respectively based on his/her Account Number.
(ii) This Screen gives a brief summary of bill details such as Bill Month,Bill Issued Date,Due Date Cash,FC Amt,Net WCC,Net UC,DPS,Net ED,Net Board,Bill No.,View Bill as PDF.
(ii) This Screen gives a brief summary of bill details such as Bill Month,Bill Issued Date,Due Date Cash,FC Amt,Net WCC,Net UC,DPS,Net ED,Net Board,Bill No.,View Bill as PDF.
Deposit Details
(i) Consumer can go through the Deposit details in his/her account respectively based on his/her Account Number.
(ii) This Screen gives a brief summary of Deposit details such as Account Number, Deposit Date, Deposit Amount, Deposit Type, K Number.
(ii) This Screen gives a brief summary of Deposit details such as Account Number, Deposit Date, Deposit Amount, Deposit Type, K Number.
Bill Payments
(i) Consumer can go through the Payment details in his/her account respectively based on his/her Account Number.
(ii) This Screen gives a brief summary of Payment details such as Receipt Number,Payment Date,Amount.
(ii) This Screen gives a brief summary of Payment details such as Receipt Number,Payment Date,Amount.
Register Complaint
(i) Consumer can raise their Complaints here providing their Account Number,Division,Sub Division,Section,Category,Sub Category and their Contact Details.
(ii) Consumer can also check their Status of raised complaints in Complaints Status Section.
(ii) Consumer can also check their Status of raised complaints in Complaints Status Section.
Consumption History
(i) Consumer dashboard is where one can see the electricity consumption pattern followed for a particular period of time.
(ii) Consumer can also view the latest bill history details based on Account Number also can export their bill as PDF.
(ii) Consumer can also view the latest bill history details based on Account Number also can export their bill as PDF.
My Profile
(i) Consumer can update his/her profile details.
(ii) Consumer can Register and Unregister for eBill.
(iii) Consumer can change his/her password
(ii) Consumer can Register and Unregister for eBill.
(iii) Consumer can change his/her password
Load Change
(i) Consumer can apply for Load Change .
(ii) Selecting Account Number will autopopulate the respective consumer details.
(iii) Consumer can also view the status of the submitted Load Change request.
(ii) Selecting Account Number will autopopulate the respective consumer details.
(iii) Consumer can also view the status of the submitted Load Change request.
Name Change
(i) Consumer can apply for Name Change .
(ii) Selecting Account Number will autopopulate the respective consumer details.
(iii) Consumer can also view the status of the submitted Name Change request.
(ii) Selecting Account Number will autopopulate the respective consumer details.
(iii) Consumer can also view the status of the submitted Name Change request.
Tariff Change
(i) Consumer can apply for Tariff Change .
(ii) Selecting Account Number will autopopulate the respective consumer details.
(iii) Consumer can also view the status of the submitted Tariff Change request.
(ii) Selecting Account Number will autopopulate the respective consumer details.
(iii) Consumer can also view the status of the submitted Tariff Change request.
Home Page
(i) Home page will brief you about the steps included in New Connection application registration process.
(ii) Here comsumer can also view the status of the submitted applications.
(ii) Here comsumer can also view the status of the submitted applications.
Online Payment
(i) Online payment wizard will facilitate the consumer to make his/her payments regarding the New Connection application Submitted.
Register Application
(i) This page will facilitate the user to submit the application to get a New Electicity Connection.
Track Application
(i) Consumer can track the status of the newly registered applications.
Notifications
(i) Consumer can see the notifications with regard to the newly registered applications.
Documents
(i) This screen will facilitate the user to upload the missing documents to a particular application.
(ii) This page will also facilitates the user to search the documents based on application ID.
(ii) This page will also facilitates the user to search the documents based on application ID.
Payment History
(i) Here consumer can view the payments done by them according to the application.